Shipping Policy
Shipping Policy
Effective Date: 01/01/2025
At Wellance Labs™, we are committed to delivering your supplements quickly, securely, and with the highest level of service.
Processing Time
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Orders are processed within 24 hours (Monday–Friday, excluding holidays).
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
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USA, UK, and EU:
2 business days via premium tracked shipping. -
International Shipping:
5–10 business days, depending on your location and customs clearance times.
You will receive a tracking number via email once your order has shipped.
Shipping Costs
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Shipping rates are calculated at checkout based on your destination and selected delivery method.
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Free shipping may apply for qualifying orders or promotions (see banner or product page for details).
Customs & Duties (International Orders)
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Customers are responsible for any applicable customs duties or import taxes.
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Wellance Labs™ is not liable for delays caused by customs clearance.
Lost or Delayed Packages
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If your order is delayed beyond expected delivery times, please contact us at support@wellancelabs.com.
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We will assist with locating or replacing your package if lost in transit.
Shipping Locations
We ship globally to most countries. If your country is not available at checkout, please email us for assistance.
Questions?
For any shipping-related inquiries, reach our Longevity Support Desk at:
📧 support@wellancelabs.com