Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, shipping address, phone number, payment details.

• Health & Wellness Inputs: If you use our personalization tools (e.g., health goals, preferences, or assessments), this information is stored securely.

• Device Information: IP address, browser type, location, and cookies for analytics and optimization.

2. How We Use Your Information

We use your information to:

• Process orders and deliver products

• Provide personalized supplement recommendations

• Improve our website, services, and customer experience

• Send transactional and promotional communications (you can opt out anytime)

• Ensure legal compliance and prevent fraud

3. How We Protect Your Information

• All data is stored on secure servers with AES-256 encryption

• Transactions are processed via PCI-compliant payment gateways

• We comply with GDPR, CCPA, and applicable privacy laws

• Access to data is restricted to authorized personnel only

4. Sharing of Information

We do not sell your personal information.
We may share limited data with trusted partners for:

• Order fulfillment (e.g., shipping providers)

• Secure payment processing

• Analytics and email services (e.g., Shopify, Klaviyo)

All partners are contractually bound to confidentiality and data protection standards.

5. Your Rights

You have the right to:

• Access or request a copy of your personal data

• Request correction or deletion

• Opt out of marketing communications

• Withdraw consent for personalized health data at any time

To make a request, contact us at: support@wellancelabs.com

6. Cookies

We use cookies to enhance your browsing experience and analyze website performance. You can manage cookie preferences through your browser settings.

7. Updates to This Policy

This policy may be updated from time to time. All changes will be posted on this page with the updated effective date.

8. Contact Us

For any privacy-related questions or data requests, contact our Longevity Support Desk at:
📧 support@wellancelabs.com